Pursuing product quality and safety

We will continuously raise our awareness, improve our skills, and focus on creating a safe and pleasant work environment in order to meet the high quality and safety required for products that support safety and security in society.

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Initiative theme	KPI	FY2030 KPI target	FY2024 initiative achievements
Improvement in the product elaboration quality	Number of complaints within one year of delivery	Number of complaints Vehicle-related: 0.05 cases/vehicle Related to fire protection equipment & systems: 0.0002 cases/item Environment-related equipment: 0.25 cases/unit	Formulated activity policy Responded thoroughly to frequent and reoccurring defects
	Number of quality accidents/serious problems^* *: Fatal accident or fire caused by the product	0 cases^*1	Shared information on serious quality issues Gathered information in relation to defects in the market
	Raising of the quality-related skills/awareness of employees	Rate of acquisition of QC certification grade3 or higher: 100% of the quality assurance division 50% of the technology/production division Rate of acquisition of QC certification grade4 or higher: 100% of factory workers E-learning implementation rate of 100%	Achieved the target certification acquisition rate for this fiscal year Added e-learning materials Held QC study sessions
Improvement of occupational health and safety in workplaces	Rate of frequency of labor accidents resulting in lost workdays	0.50 or lower^*2	Held meetings of the Group Health and Safety Committee (Sanda area) Implemented mutual safety patrols Provided education for employees
	Response level in the event of disasters	Extraction of workplace risks arising in the event of disasters, and implementation of countermeasures	Established hazard maps and disaster response levels for each base Established emergency response manual and provided education for employees

*1 Morita, Morita Miyata Corporation, Morita Environmental Tech, Morita Econos, and Morita Technos
*2 Morita, Morita Miyata Corporation, Morita Environmental Tech, Morita Econos, Morita Technos, and Morita Holdings