Pursuing product quality and safety

We will continuously raise our awareness, improve our skills, and focus on creating a safe and pleasant work environment in order to meet the high quality and safety required for products that support safety and security in society.

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Initiative theme KPI FY2030 KPI target FY2024 initiative achievements
Improvement in the product elaboration quality Number of complaints within one year of delivery Number of complaints
Vehicle-related:
0.05 cases/vehicle
Related to fire protection equipment & systems:
0.0002 cases/item
Environment-related equipment:
0.25 cases/unit
  • Formulated activity policy
  • Responded thoroughly to frequent and reoccurring defects
Number of quality accidents/serious problems*

*: Fatal accident or fire caused by the product
0 cases*1
  • Shared information on serious quality issues
  • Gathered information in relation to defects in the market
Raising of the quality-related skills/awareness of employees
  • Rate of acquisition of QC certification grade3 or higher:
    100% of the quality assurance division
    50% of the technology/production division
  • Rate of acquisition of QC certification grade4 or higher:
    100% of factory workers
  • E-learning implementation rate of 100%
  • Achieved the target certification acquisition rate for this fiscal year
  • Added e-learning materials
  • Held QC study sessions
Improvement of occupational health and safety in workplaces Rate of frequency of labor accidents resulting in lost workdays 0.50 or lower*2
  • Held meetings of the Group Health and Safety Committee (Sanda area)
  • Implemented mutual safety patrols
  • Provided education for employees
Response level in the event of disasters
  • Extraction of workplace risks arising in the event of disasters, and implementation of countermeasures
  • Established hazard maps and disaster response levels for each base
  • Established emergency response manual and provided education for employees

*1 Morita, Morita Miyata Corporation, Morita Environmental Tech, Morita Econos, and Morita Technos
*2 Morita, Morita Miyata Corporation, Morita Environmental Tech, Morita Econos, Morita Technos, and Morita Holdings

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